ไทยSIAMRAJATHANEE PUBLIC COMPANY LIMITED
Privacy Policy for Customers
SIAMRAJATHANEE Public Company Limited prioritizes the protection of your personal data. This Privacy Policy explains the practices regarding the collection, use, and disclosure of personal information, as well as the rights of data subjects under the Personal Data Protection Law.
Collection of Personal Data
We collect personal data directly from you through the following channels:
Telephone: 0-2-363-9300
Email: [email protected]
Types of Personal Data Collected
Personal information: Name, surname, age, date of birth, nationality, ID number, passport, etc.
Contact information: Address, phone number, email, etc.
Account information: User account, usage history, etc.
Identification documents: Copy of ID card, passport copy, etc.
Transaction and financial data: Order history, credit card details, bank account, etc.
Technical information: IP address, Cookie ID, website activity log, etc.
Other information: Photos, videos, or any other data deemed personal under the law.
Minors
If you are under 20 years of age or have limited legal capacity, we may need parental or guardian consent to collect, use, or disclose your personal data. If we become aware that such data has been collected without appropriate consent, we will delete it from our servers.
Retention of Personal Data
We retain your personal data in both paper and electronic forms as follows:
Server providers located in Thailand
Purpose of Processing Personal Data
To deliver goods or services
To improve products, services, or user experience
For internal company operations
For marketing and promotional purposes
For after-sales service
To collect feedback
To process payments
To comply with terms and conditions
To comply with legal or regulatory obligations
Disclosure of Personal Data
We may disclose your personal data with your consent or as permitted by law in the following cases:
Internal operations: Personal data may be shared internally as needed for product/service development and improvement.
Data Retention Period
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, the data will be deleted, destroyed, or anonymized.
Your Rights Under the Personal Data Protection Law
Right to Withdraw Consent: You may withdraw your consent at any time.
Right of Access: You can request access to and a copy of your data, including how it was obtained.
Right to Data Portability: You can request data transfer to another data controller when technically feasible.
Right to Object: You may object to data processing based on legitimate interests or public task grounds.
Right to Erasure: You may request data deletion or anonymization if it was unlawfully collected or no longer necessary.
Right to Restriction of Processing: You can request temporary suspension of data processing during dispute resolution.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Lodge a Complaint: You may file a complaint with the appropriate authority if your rights are violated.
To exercise any of your rights, contact our Data Protection Officer using the information below. We will respond within 30 days. If your request is denied, you will be informed of the reason via SMS, email, phone, or mail.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, personalize ads, and monitor website usage. You may refuse cookies by adjusting your browser settings.
Data Security
We safeguard your data under confidentiality, integrity, and availability principles, using administrative, technical, and physical measures to prevent unauthorized access, alteration, or disclosure.
Personal Data Breach Notification
In the event of a data breach, we will notify the Personal Data Protection Committee within 72 hours and notify you directly if the risk is high, through channels such as our website, SMS, email, phone, or mail.
Policy Updates
We may update this Privacy Policy from time to time. Updated terms will be published on our website.
Effective Date: October 19, 2023
Third-Party Websites
This Privacy Policy applies only to services and usage on our website. Other websites accessed through ours are governed by their own privacy policies.
Contact Information
Data Controller:
SIAMRAJATHANEE Public Company Limited
Head Office: 329 Moo 10, Rot Rang Sai Kao Rd., Samrong, Phra Pradaeng, Samut Prakan 10130
Email: [email protected]
Website: https://sowheel.asia/
Phone: 0-2-363-9300 #2106
Data Protection Officer:
Marketing SO WHEEL
Address: Same as above
Email: [email protected]
Phone: 0-2-363-9300 #2106